Your IT, proactive.
Never reactive.
Kernyx delivers enterprise-grade IT management on a predictable monthly subscription. No surprises, no downtime spirals — just a stable, secure foundation your business can grow on.
Most businesses are one incident
away from a crisis.
Relying on IT support only when things break is a strategy that eventually fails — and the consequences are never small.
Reactive IT Drains Productivity
Your team loses hours waiting for someone to fix issues that should have been prevented. Every break-fix cycle is a hidden cost your business absorbs.
Downtime is a Revenue Problem
Every hour your systems are down costs you in lost sales, damaged reputation, and employee frustration. Unplanned outages are not an IT problem — they're a business problem.
Unpredictable IT Costs
Surprise invoices from break-fix vendors make budget planning impossible. You can't plan for growth when your IT spend swings wildly month to month.
Security Left to Chance
Unpatched systems, weak access controls, and absent backups leave your business exposed. A single incident can compromise years of work and customer trust.
IT management that actually
works for your business.
We replaced the unpredictable break-fix model with a subscription that aligns our incentives with yours: a healthy IT environment.
One predictable monthly fee
Everything is included in a flat monthly subscription — no surprise invoices, no per-incident fees. Plan your budget with complete confidence.
Prevention over reaction
We monitor your environment continuously, patch vulnerabilities before they're exploited, and resolve issues before they affect your team.
A real IT partner
Kernyx functions as your outsourced IT department. We own accountability for your infrastructure's health — not just tickets.
Choose the level of coverage
your business needs.
Every tier includes dedicated support and a commitment to keeping your environment stable, secure, and performing at its best.
Essential IT Support
Reliable support for day-to-day IT needs during business hours. Ideal for teams that need a dependable first line of IT assistance.
- Business-hours remote support
- Device troubleshooting & diagnostics
- Microsoft 365 & Google Workspace support
- Basic system health checks
- Antivirus status verification
Managed IT Services
Our most comprehensive offering. Full IT management with continuous monitoring and proactive care — your complete outsourced IT department.
- Continuous infrastructure monitoring
- Automated patch management
- Backup monitoring & verification
- Network health checks
- User lifecycle management
- Priority SLA response
Business-Critical IT
For organizations where technology is mission-critical. Advanced protection, 24/7 coverage, and a dedicated advisor to guide strategic decisions.
- 24/7 infrastructure monitoring
- Advanced security oversight
- Firewall management & policy review
- Disaster recovery planning
- Dedicated account manager
- Quarterly business reviews
All plans are billed monthly. Custom enterprise scoping available upon request.
We manage the full stack.
From endpoints to network infrastructure, Kernyx covers the technologies your business depends on — nothing falls through the cracks.
Windows & macOS
End-user devices and workstations
Business-Grade Servers
Physical and virtual server infrastructure
Microsoft 365
Exchange, Teams, SharePoint, Intune
Google Workspace
Gmail, Drive, Meet, Admin Console
Switches, Routers & Firewalls
Managed network infrastructure
Wireless Controllers
Enterprise Wi-Fi infrastructure
DNS, RADIUS & TACACS
Identity and access infrastructure
Telephony Systems
VoIP and business phone infrastructure
From first call to fully
managed in days.
Our structured onboarding ensures a smooth, transparent transition with no disruption to your operations.
Device Inventory
We catalog every device, system, and service in your environment. A complete inventory is the foundation of effective IT management.
Monitoring Consent
We install lightweight monitoring agents with your explicit consent. You maintain full visibility and control over what we observe.
Backup Scope Definition
Together we define what must be protected, how frequently, and to where. No assumptions — your recovery strategy is explicitly documented.
SLA Agreement
We sign a clear Service Level Agreement defining response times, escalation paths, and performance commitments — in writing.
Documentation Handoff
Everything we discover is documented: network diagrams, credentials vault structure, device configurations, and runbooks. You always own the knowledge.
The IT partner built for
ambitious businesses.
We built Kernyx because SMEs in Central America deserve the same caliber of IT support that enterprise companies take for granted.
Your outsourced IT department
Kernyx isn't a vendor — we're an extension of your team. We attend to your environment with the ownership and accountability of an in-house department, without the overhead.
Predictable, flat-rate costs
One monthly invoice covers everything in your tier. No emergency call-out fees, no surprise billings. Budget with confidence every single month.
Long-term partnership
Technology should support your long-term goals. We build deep knowledge of your environment and grow with your business, offering strategic guidance as you scale.
Full accountability
We measure ourselves against clear SLAs and report on performance regularly. When something needs attention, we already know — and we act before you ask.
Replace reactive IT with proactive stability.
Join the businesses in Central America that have made downtime, surprise IT bills, and security gaps a thing of the past. Let's talk about what Kernyx can do for yours.
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